SUPPORT

Contact NovaLikes

Have questions about our services or need help with an order? Contact NovaLikes support and include your order details when the question is about a purchase.

Customer Support — Help with services and orders
Order Tracking — Check status after checkout
No Password Required — Public details only
NovaLikes customer support illustration with chat and headphones

Send Us a Message

Fill out the form below and our team will get back to you as soon as possible.

Optional. Include this if your message relates to an existing order.

Your information is safe and will never be shared.

Contact Information

Email Support

support@novalikes.comWe usually reply within 15 minutes

WhatsApp Support

+44 7454 758272 — available 24/7Message us for order help and refill requests

Quick Support

Mon – Sun: 24/7Reach us anytime by email, WhatsApp or the contact form

Response Time

Average response time: Under 15 minutes

Order Support

Need help with an order?Visit Order Support Page →

FREQUENTLY ASKED QUESTIONS

Quick Answers to Common Questions

Contact the support team through the Contact page or the method shown in your order confirmation.

No. NovaLikes does not require your Instagram, TikTok, or Facebook password. Orders use public information such as a username, profile URL, post link, page URL, or video link, depending on the service you select.

Visit the Track Order page and enter the order ID and email address used during checkout. The tracking page will show the customer-safe order status and the latest update.

Choose a service, select a real package, provide the required public information, and complete checkout. You can track progress on the Track Order page.

Most orders start within 6–8 hours after payment is confirmed. Once an order starts, standard delivery is usually completed within 4–6 hours. If you prefer a slower pace, ask for gradual delivery in your order note or on WhatsApp. You can follow progress on the [Track Order](/track-order) page with your order ID and email.

NovaLikes never requires your social media password. Orders use public usernames or content links only. Always review the service page terms before purchasing.

NovaLikes offers a 30-Day Money-Back Guarantee on eligible orders. Refund requests must be made within 30 days of the original purchase date and are reviewed according to the [Refund Policy](/refund-policy) and the circumstances of the order.

Contact the support team through the Contact page or the support method shown in your order confirmation. Include your order details when asking about an existing purchase.

Still Need Help?

Our support team is available 24/7 by email and WhatsApp (+44 7454 758272) and usually replies within 15 minutes.

Send a Message

We're online 24/7

Contact NovaLikes | Order & Service Support