SUPPORT
Contact NovaLikes
Have questions about our services or need help with an order? Contact NovaLikes support and include your order details when the question is about a purchase.

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Fill out the form below and our team will get back to you as soon as possible.
Contact Information
Email Support
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FREQUENTLY ASKED QUESTIONS
Quick Answers to Common Questions
Contact the support team through the Contact page or the method shown in your order confirmation.
No. NovaLikes does not require your Instagram, TikTok, or Facebook password. Orders use public information such as a username, profile URL, post link, page URL, or video link, depending on the service you select.
Visit the Track Order page and enter the order ID and email address used during checkout. The tracking page will show the customer-safe order status and the latest update.
Choose a service, select a real package, provide the required public information, and complete checkout. You can track progress on the Track Order page.
Most orders start within 6–8 hours after payment is confirmed. Once an order starts, standard delivery is usually completed within 4–6 hours. If you prefer a slower pace, ask for gradual delivery in your order note or on WhatsApp. You can follow progress on the [Track Order](/track-order) page with your order ID and email.
NovaLikes never requires your social media password. Orders use public usernames or content links only. Always review the service page terms before purchasing.
NovaLikes offers a 30-Day Money-Back Guarantee on eligible orders. Refund requests must be made within 30 days of the original purchase date and are reviewed according to the [Refund Policy](/refund-policy) and the circumstances of the order.
Contact the support team through the Contact page or the support method shown in your order confirmation. Include your order details when asking about an existing purchase.
Still Need Help?
Our support team is available 24/7 by email and WhatsApp (+44 7454 758272) and usually replies within 15 minutes.
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