Frequently Asked Questions

NovaLikes is a social media services website for Instagram, TikTok and Facebook. Available services include selected follower, like, view, comment and Facebook Page services, depending on the platform.

Choose a service, select one of the available packages and provide the public profile, Page, post or video information requested for that service. Complete checkout and follow the available order-status options after your order has been placed.

NovaLikes currently supports Instagram, TikTok and Facebook. YouTube and X/Twitter services are not currently offered.

The required information depends on the service you choose. Profile-level services may require a username or public profile/Page URL, while services for individual content may require the public post, Reel or video URL.

No. You can place an order using the information requested during checkout without creating a separate NovaLikes account.

No. You should never provide your Instagram, TikTok or Facebook password when placing an order with NovaLikes. Only provide the public profile, Page, post or video information requested for the service.

If the selected service requires NovaLikes to access your profile, Page, post or video publicly, that content needs to remain publicly accessible while the order is being processed. Private or unavailable content may prevent the service from being completed.

If your order depends on public access to a profile or piece of content, keep it public while the order is being processed. Changing its visibility may prevent the required information from being accessed.

No social media password is required for the services described on NovaLikes. Never send your Instagram, TikTok or Facebook login credentials through checkout or support.

Contact NovaLikes support as soon as possible if you submitted incorrect information. Whether it can be changed depends on the current status of the order, so always check the username or URL carefully before completing checkout.

Third-party social media services can carry platform-policy or account-enforcement risks. NovaLikes does not require your Instagram, TikTok or Facebook password for the services described on the site, but no third-party service can guarantee that a platform will never remove activity, change how metrics are counted or take action under its current rules. Review the service requirements and the platform's current policies before ordering.

No. Instagram, TikTok and Facebook are third-party platforms with their own rules, systems and enforcement decisions. NovaLikes does not control platform policies or guarantee how a platform will treat third-party engagement activity. Platform rules can change, so users should review the current rules of the platform they use.

Processing and delivery can vary by service and package. Use the delivery information displayed for the specific package you choose rather than assuming every NovaLikes service has the same timeframe.

Order processing can vary depending on the selected service and current processing conditions. Refer to the information provided for your selected service or package for any applicable timing details.

Use the NovaLikes Track Order page and provide the information it requests. If you cannot locate an order, contact support with your available order details.

An order may remain in processing while the selected service is being completed. Keep the submitted profile, Page, post or video publicly accessible when the service requires public access, and contact support if you believe there is a problem with the order.

First check that the username or URL you submitted is correct and that the required profile or content is still public. If the information is correct and you still need assistance, contact NovaLikes support with your order details.

Contact support as quickly as possible if you need to correct submitted information. Changes may not be possible after processing has started.

Deleting or restricting access to content connected to an active order may prevent that order from being processed or completed. Keep the submitted content available while the service requires access to it.

There is no self-service cancellation or edit option after a successful payment. Contact NovaLikes support as soon as possible if you need to request a cancellation or change. Whether a request can be completed depends on the current processing status of the order.

Buying Instagram followers involves using a third-party service, so you should understand what information the service requires before ordering. NovaLikes does not require your Instagram password; use only the public profile information requested during checkout and review the service details before purchasing.

Choose an Instagram Followers package and provide the public Instagram profile information requested during checkout. Instagram Followers is a profile-level service, so make sure you submit the correct profile rather than a post or Reel URL.

No. You do not need to provide your Instagram password when ordering Instagram followers from NovaLikes. Never send your Instagram login credentials during checkout or through support.

If the Instagram Followers service requires access to your public profile, keep the profile publicly accessible while the order is being processed. A private or unavailable profile may prevent the required information from being accessed.

A private Instagram account can prevent a service that depends on public profile access from being processed normally. Follow the visibility requirements shown for the Instagram Followers service before and during your order.

Follower counts on social platforms can change over time, including when accounts are removed, disabled or otherwise no longer counted by the platform. Check the terms of the specific NovaLikes service for any applicable refill conditions rather than assuming every order includes a refill.

Instagram Likes is a third-party service for a specific piece of public content, so review the service requirements before ordering. NovaLikes does not require your Instagram password to place an Instagram Likes order.

Yes. Instagram Likes applies to specific Instagram content, so provide the public post or Reel information requested during checkout.

Use the Instagram Likes service when the public Reel format is supported by the current order requirements. Always submit the exact public content URL requested during checkout.

NovaLikes offers an Instagram Views service for supported public Instagram content. Check the service page and provide the exact public Reel or content URL requested during checkout.

NovaLikes offers Instagram Comments for supported public Instagram content. Choose an available package and provide the specific public post or Reel URL requested during checkout.

Instagram Followers applies to the profile, while Likes, Views and Comments apply to specific Instagram content according to the selected service. Choose Followers when you want a profile-level metric and choose Likes, Views or Comments when the target is a particular post or Reel.

Buying TikTok followers involves using a third-party service, so review the service requirements before placing an order. NovaLikes does not require your TikTok password for a TikTok Followers order.

Choose a TikTok Followers package and provide the public TikTok profile information requested during checkout. Followers is a profile-level service, so the order should point to the intended TikTok profile.

No. You do not need to provide your TikTok password when ordering TikTok followers from NovaLikes. Never submit login credentials during checkout or through support.

If the selected TikTok service requires public access to your profile or video, keep the relevant content publicly accessible while the order is being processed.

Yes. TikTok Likes is a video-level service, so provide the public TikTok video information requested during checkout rather than only a profile username.

Yes. TikTok Views applies to a specific supported public TikTok video. Provide the exact video URL requested during checkout.

Deleting or restricting the TikTok video connected to an active order may prevent the service from being processed or completed. Keep the submitted video publicly accessible while the order requires access to it.

TikTok Followers applies to the creator profile, while TikTok Likes and TikTok Views apply to specific videos. The correct service depends on whether you want to target the profile or an individual video.

NovaLikes offers a Facebook Followers service for supported public Facebook Pages. The service applies to the Page-level follower metric and requires the public Facebook Page information requested during checkout.

No. You do not need to provide your Facebook password when ordering Facebook Followers from NovaLikes. Never submit Facebook login credentials during checkout or through support.

If the selected service requires access to your Facebook Page, the Page needs to remain publicly accessible while the order is being processed.

Facebook Followers and Facebook Page Likes are both Page-level metrics, but they are not the same metric. Followers applies to the Page's follower count, while Page Likes applies to the Page's Like count.

Facebook Page Likes applies to the Facebook Page itself, while Facebook Post Likes applies to one specific Facebook post. Page Likes therefore requires Page-level information, while Post Likes requires the public URL of the individual post.

Use the public Facebook Page URL requested by the Facebook Followers service. Do not submit an individual Facebook post URL when ordering Page followers.

Use the public URL of the Facebook Page you want the Page Likes service applied to. Facebook Page Likes is a Page-level service rather than a post-level service.

Use the public URL of the specific Facebook post you want the Post Likes service applied to. A general Facebook Page URL is not the correct target for this service.

No. Facebook Post Likes applies to an individual post, so you need to provide the public URL of the specific Facebook post requested during checkout.

Yes. Facebook Post Likes is a post-level service and applies to the specific public Facebook post submitted with the order.

NovaLikes currently accepts Credit / Debit Card at checkout. Available options can change, so always confirm the payment methods shown when you place an order.

NovaLikes package prices are shown in USD (US Dollar).

A payment can be declined for several reasons, including information entered during checkout or a decision by the payment provider. Check the details you entered and contact the relevant payment provider if necessary; if payment appears successful but no order was created, contact NovaLikes support.

NovaLikes offers a 30-Day Money-Back Guarantee on eligible orders. Refund requests must be made within 30 days of the original purchase date and are reviewed according to the Refund Policy and the circumstances of the order.

Refill availability depends on the service and package you purchase. Check the terms shown for your selected service or package for any applicable refill conditions.

Follower and like counts on social platforms can change over time. If your selected package includes an applicable refill policy, follow the conditions shown for that service or contact NovaLikes support for help with the order.